FAQs
- Home
- /
- FAQs
What areas do you service?
We provide carpentry and construction services across Melbourne and surrounding suburbs. Here's what to know:
- Core Service Area: We primarily service Melbourne metro and nearby suburbs.
- Extended Areas: Depending on the project, we may also take on jobs slightly outside our core area — get in touch to confirm.
- On-Site Assessment: For larger projects like new builds or knock down & rebuild, we'll visit your site to confirm feasibility before quoting.
- Not Sure If You're Covered?: Contact us with your suburb and project type, and we'll let you know straight away.
What services does Mustache Homes offer?
We handle a full range of carpentry and construction work, including:
- New Home Builds: Single storey, double storey, and custom homes.
- House Extensions: Roof extensions, pergolas, alfresco areas, and subdivisions.
- Renovations: Bathroom, kitchen, and full interior & exterior renovations.
- Knock Down & Rebuild: Demolition through to full site works and new construction.
- Multi-Unit Development: Duplexes, townhouses, and larger residential developments.
- Core Carpentry: Framing, lockup, cladding, eaves, and fixing.
Are you licensed and insured?
Yes — every project is backed by proper licensing and insurance. Here's what that covers:
- Licensed Tradespeople: All work is carried out by licensed carpenters and builders.
- Full Insurance: Your project is covered throughout construction.
- Compliance: Every build meets the National Construction Code and relevant Australian Standards.
- Peace of Mind: You can move forward knowing your project is fully compliant and protected.
Do you provide free quotes?
Yes, getting a quote is simple and obligation-free. Here's how it works:
- Free Consultation: We discuss your project and site requirements at no cost.
- Clear Estimate: You'll understand your project's likely costs before committing to anything.
- No Pressure: There's no obligation to proceed after receiving your quote.
- Next Steps: If you're ready to move forward, we'll walk you through what happens next.
How long does a typical project take?
Timelines depend on the size and scope of your project. Here's what affects it:
- Project Type: A single-room renovation takes far less time than a full knock down & rebuild.
- Council Approvals: Projects requiring permits (extensions, rebuilds, multi-unit) may take longer upfront.
- Site Conditions: Access, existing structures, and site prep can all affect scheduling.
- Your Quote: We provide a realistic timeframe specific to your project as part of the quoting process.
Do you handle both residential and multi-unit projects?
Yes, we build across both categories. Here's the difference:
- Residential Builds: Single homes, extensions, and renovations for individual homeowners.
- Multi-Unit Developments: Duplexes, townhouses, and larger developments with multiple dwellings.
- Shared Infrastructure: For multi-unit sites, we manage driveways, drainage, and services across the whole development.
- Consistent Quality: Every unit is built to the same standard, regardless of project size.
What happens if my design needs change partway through the project?
Changes are rare since we plan thoroughly upfront, but if needed, here's what to expect:
- Early Communication: The sooner a change is raised, the easier it is to accommodate.
- Cost Impact: Some changes may affect pricing or materials — we'll confirm this before proceeding.
- Timeline Impact: Larger changes may affect your project's completion date.
- Clear Blueprints: Because we walk you through full blueprints beforehand, major changes are uncommon.
How do I get started?
Getting started is straightforward. Here's the process:
- Reach Out: Contact us for a free consultation about your project.
- Discuss Your Project: We'll talk through your goals, site, and requirements.
- Receive a Quote: You'll get a clear estimate before any work begins.
- Begin Your Build: Once you're ready, we manage the project from approvals through to completion.